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Lisa's Creations LA
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Lisa's Creations LA
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About Us
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Contact Us
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Frequently Asked Questions


1. What types of products do you offer?

We specialize in personalized apparel, footwear, and keepsakes, including:

  • T-shirts
  • Sneakers
  • Jackets
  • Cutting boards
  • Coasters
  • Glassware
  • Stainless steel tumblers


2. Can I customize my order?

Absolutely! Personalization is our specialty. You can choose from a variety of designs, fonts, and colors, or share your own design ideas. Once you approve the final design, we’ll bring it to life.


3. How do I place an order?

You can place an order directly through our website. Simply select the product, provide your customization details, and proceed to checkout.


4. What payment methods do you accept?


We accept [insert payment methods, e.g., credit/debit cards, PayPal, etc.]. Payments must be completed before production begins.


5. How long does it take to receive my order?


Production times vary depending on the product and design complexity. On average:

  • Apparel: [Insert Timeframe]
  • Engraved items: [Insert Timeframe]
    Shipping times depend on your location and the chosen shipping method.

6. Do you accept returns or exchanges?


Since our products are personalized, all sales are final. However, if your item arrives damaged or defective, please contact us within 7 days with photos and details, and we’ll work to resolve the issue.


7. Can I cancel my order?


Orders can be canceled within 24 hours of payment. After this period, cancellations are not permitted as production may have already begun.


8. What if I don’t see the product I want on your site?


We’re happy to discuss custom projects! Contact us with your idea, and we’ll let you know if it’s something we can create for you.


9. Do you ship internationally?


Currently, we ship within [Insert Countries/Regions]. International shipping may be available upon request. Contact us for details.


10. How do I care for my personalized items?


Care instructions vary by product:

  • Apparel: Wash inside-out in cold water and tumble dry on low. Avoid ironing directly on designs.
  • Engraved items: Hand wash only and avoid abrasive cleaners.

11. How do I contact customer service?


We’d love to hear from you! You can reach us via:

  • Email: lisascreationsla@gmail.com 
  • Contact Form: [Link to Contact Page]

If your question isn’t listed here, don’t hesitate to reach out. We’re here to help!

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